The Art of Planning Discreet Travel for UHNWIs

Maya Pogorzelec • February 13, 2025

We all love to travel, but for ultra-high-net-worth individuals, travel is about more than just the destination—it's about the entire experience.


As a member of their private staff, your role extends far beyond simply arranging logistics. It's about crafting seamless, luxurious journeys that anticipate every need.


Discreet travel planning isn't just a desirable skill; it's essential for building trust, showcasing your expertise, and protecting your employer's privacy, security, and peace of mind. 


Preferences and Needs

Understanding your client's preferences and needs is essential to creating a truly enjoyable experience, these very important individuals expect personalised service at every step.


This requires a deep understanding of their likes, dislikes, travel style, and any specific requirements they might have. Are they a fan of Michelin-starred restaurants in the area? Do they have specific dietary restrictions or medical needs?  These little details are
huge when it comes to planning a smooth and comfortable experience. 


Confidentiality

Confidentiality is not just about keeping quiet; it's about creating an environment of total discretion and trust. This requires sensitivity and an understanding of necessary precautions which can vary significantly between clients. 


Some very important clients might need everyone involved in their travel to sign strict Non-Disclosure Agreements (NDAs) – from travel agents and security to even the catering staff on their private jet. These agreements spell out exactly what's considered sensitive information and the consequences of a slip-up.


For others, it might be a bit more relaxed. But no matter what, everyone needs to understand the importance of discretion. A casual comment in public or a shared detail on social media – even if it seems harmless – can have serious repercussions. So, training and clear communication about what's okay and what's not are essential.



Anticipate Potential Issues

Detailed itineraries are a must. We're talking, every aspect of the trip, from flights and hotels to transport and activities. And itineraries are to be shared on a need-to-know basis only, always through secure channels. 


But sometimes even the most secure plans can go awry. That's where backup plans come in. Be ready for anything – flight delays, cancellations, security concerns. Having alternatives in place can help keep things running smoothly and minimise any hiccups. It's like having a Plan B (and maybe even a Plan C!) just in case.


Security Considerations

Before the plan is set in motion, a thorough risk assessment of the destination and travel routes is essential. We're talking about looking at things like political stability, crime rates, and any potential security threats, so do your homework.


And if necessary, close protection officers are a good idea. They’re trained to spot and handle security risks, making sure your client stays safe and sound. Secure transportation is also key. Think armoured vehicles or private jets – whatever makes the client feel most secure. It's all about giving them that peace of mind.



Planning upcoming travel arrangements?

By following these tips, you can help ensure that your upcoming travel arrangements are discreet, secure, and tailored to your clients specific needs and preferences. 


Remember it's about building trust, demonstrating competence, and ultimately safeguarding your client's privacy, security, and peace of mind. 



Exclusive Household Cavalry is a discreet, boutique consultancy dedicated to sourcing world-class personnel and delivering exceptional training. If you’re looking for a new role, or to recruit household staff this season, email info@ehc-ltd.com today!

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